GDPR Compliance Notice
Last Updated: Spring 2026
AZMOON.CO is committed to protecting the privacy and personal data of all users. This GDPR Compliance Notice explains how we process, store, protect, and manage personal information in accordance with the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This notice applies to users located within the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and other jurisdictions with similar privacy regulations.
Our Commitment to Data Protection
We recognize the importance of personal privacy and are committed to handling personal information lawfully, fairly, and transparently.
We process personal data only when necessary to provide our educational services, fulfill contractual obligations, comply with legal requirements, or pursue legitimate business interests.
What Personal Data We Collect
Depending on how you use our services, we may collect the following information:
Account Information
- Full name
- Username
- Email address
- Country or region
- Account preferences
Educational Information
- IELTS mock test results
- Placement test results
- Writing task submissions
- Speaking recordings
- Learning progress reports
- Performance analytics
Technical Information
- IP address
- Device information
- Browser type
- Operating system
- Login activity
- Website usage data
Communication Information
- Support tickets
- Contact form submissions
- Feedback and survey responses
- Customer service communications
Payment Information
Payments are typically processed through third-party payment providers.
AZMOON.CO does not generally store complete credit card or banking information on its servers.
Legal Bases for Processing
Under GDPR, we process personal data based on one or more of the following legal grounds:
Contractual Necessity
Processing required to:
- Create and manage accounts
- Deliver purchased services
- Provide IELTS mock examinations
- Process transactions
- Deliver evaluation services
Consent
Processing based on user consent, including:
- Marketing communications
- Optional surveys
- Non-essential cookies
- Certain analytics activities
Users may withdraw consent at any time.
Legitimate Interests
Processing necessary for:
- Website security
- Fraud prevention
- Service improvement
- Technical troubleshooting
- Performance analysis
Legal Obligations
Processing required to:
- Comply with applicable laws
- Respond to lawful governmental requests
- Maintain financial records
- Resolve disputes
Your GDPR Rights
Subject to applicable law, you may have the following rights:
Right of Access
You may request information regarding:
- What personal data we hold
- Why we process it
- How it is used
- Who receives it
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”)
You may request deletion of your personal data where legally permissible.
Certain information may be retained where required by law or legitimate business obligations.
Right to Restrict Processing
You may request limitations on how we process your personal data under specific circumstances.
Right to Data Portability
You may request a copy of your personal information in a structured and commonly used format.
Right to Object
You may object to processing based on legitimate interests, direct marketing, or certain automated processing activities.
Rights Related to Automated Decision-Making
AZMOON.CO does not make legally significant decisions based solely on automated processing.
Where AI-assisted educational evaluations are used, they are intended for guidance and educational purposes only.
Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain educational records
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
Retention periods may vary depending on the type of information involved.
International Data Transfers
Because AZMOON.CO serves users globally, personal information may be processed or stored on systems located outside your country of residence.
Where applicable, we take reasonable steps to ensure appropriate safeguards are in place to protect transferred information.
Security Measures
We implement reasonable technical and organizational safeguards including:
- Secure servers
- SSL/TLS encryption
- Password encryption
- Access controls
- Security monitoring
- Regular software updates
Despite these efforts, no system can guarantee complete security.
Third-Party Service Providers
We may use trusted third-party providers for:
- Website hosting
- Payment processing
- Analytics
- Email delivery
- Customer support
- Cloud storage
- Artificial intelligence services
These providers may process information on our behalf under contractual and legal protections.
Data Breach Procedures
In the event of a data breach affecting personal information, AZMOON.CO will take appropriate steps to:
- Investigate the incident
- Secure affected systems
- Notify relevant authorities where required
- Inform affected users when legally necessary
Marketing Communications
Users may opt out of marketing communications at any time through:
- Account settings
- Email unsubscribe links
- Support requests
Service-related notifications may still be sent when necessary.
Children’s Data
AZMOON.CO is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If such information is identified, appropriate measures will be taken to remove it.
Exercising Your Rights
To submit a GDPR-related request, please contact our support team and provide sufficient information to verify your identity.
We may request additional information before fulfilling certain requests to protect user security.
Changes to This Notice
We may update this GDPR Compliance Notice from time to time.
Updated versions will be published on this page together with the revised effective date.
Continued use of our services after updates become effective constitutes acceptance of the revised notice.
Contact Information
If you have questions regarding GDPR, privacy rights, personal data, or this notice, please contact AZMOON.CO through the support system or contact page available on our website.
